Reputation Management
The latest updates, ideas and guides from our team.
Recent posts
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4 ways to get started with customer feedback
Whether you’ve just started your business or your company already has an established online reputation, acquiring and managing customer reviews can be challenging. Entrepreneurs are particularly worried about negative comments…
Weronika
October 7, 2024
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5 min read -
7 ways to turn negative online reviews into positive ones
Why are online reviews so crucial? You may be under the impression that the quality of your product or service will defend itself and that properly selected marketing activities will…
Weronika
October 7, 2024
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5 min read -
6 practices to help you build a CX program in your business
Nowadays, customer experience is key to any business. CX matters most for companies that provide services for multiple customers a day. This includes brick-and-mortar businesses, such as stores, health clinics,…
Weronika
October 7, 2024
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7 min read -
The benefits of managing your reputation online
Managing online reputation is, in fact, the obligation of every business owner and manager, provided their company is present and operates at least partly online. If you neglect that part…
Weronika
October 7, 2024
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5 min read -
The Art of Engaging with Customer Reviews
In an era where the digital footprint of a brand is scrutinized more than ever, navigating the complex landscape of customer opinions has emerged as a critical facet of corporate…
Weronika
October 7, 2024
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8 min read -
How to fairly and effectively collect Google reviews
Modern businesses are increasingly aware that consumer reviews can be a key factor in achieving success, as they provide valuable insights for improving products, services, and overall business practices, forming…
Weronika
October 7, 2024
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7 min read -
Impact of Reviews on Consumer Purchase Decisions
In 2023, Emplifi surveyed over 2,000 consumers in the USA and the UK, aged between 16 and 55, who are active on social media and regularly make online purchases. It…
Weronika
October 7, 2024
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7 min read -
How to get Google Reviews?
Nowadays, a Google My Business listing is a must-have. It’s an integral part of marketing campaigns, which are to promote your company among as many people as possible. After all,…
Weronika
October 3, 2024
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7 min read
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